How do I add a Trigger Link to a workflow?

Create or edit a workflow, add the Trigger Link Clicked trigger, select the trigger link, save the trigger, add actions, then publish and test the workflow.

Why don’t I see trigger links in the filter list?

Trigger links must be created under Marketing → Trigger Links before they appear in workflow filters.

Can Trigger Links be used for unsubscribe actions?

Yes. Trigger Links are commonly used for unsubscribe actions, DND updates, and notification workflows.

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Workflow Trigger: Trigger Link Clicked – BizStackPro Help

Workflow Trigger: Trigger Link Clicked

Track link clicks and automatically trigger workflows when contacts engage with specific links.

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Tracking Customer Intent Automatically Instead Of Guessing Who Is Ready To Take Action

Not every contact engages with your marketing in the same way. Some contacts open emails, others visit websites, and some take a stronger action by clicking a specific link that demonstrates clear interest in a product, service, promotion, or offer.

BizStackPro's Trigger Link Clicked workflow trigger allows businesses to automatically respond whenever a contact clicks a designated trigger link, helping teams segment contacts, launch follow-up campaigns, apply tags, create tasks, and identify high-intent prospects.

Without engagement-based automation, businesses may miss buying signals, delay follow-up activities, create generic customer experiences, or struggle to identify which contacts are actively interested in taking the next step.

This guide explains how the Trigger Link Clicked trigger works, how trigger-link filters control workflow entry, and how businesses can create more personalized marketing and customer-engagement systems inside BizStackPro.

Before automating trigger-link clicks, it helps to understand how contact engagement, email marketing, customer segmentation, lead scoring, workflow automation, CRM records, behavioral tracking, and sales follow-up processes work together inside BizStackPro.

What the Trigger Link Clicked Trigger Does

The Trigger Link Clicked workflow trigger starts an automation when a contact clicks a specific tracked hyperlink (a Trigger Link). Trigger Links are commonly used in emails, SMS messages, or pages where you want to track engagement and respond automatically.

What happens next: When the link is clicked, the interaction is recorded and the contact is added to the workflow—so you can apply tags, send follow-ups, update records, or launch additional automation.

How It Works

Create a Trigger Link (Marketing → Trigger Links).
Place the link inside your email, SMS, or page.
Choose that Trigger Link inside the workflow trigger filter.
Run actions when a contact clicks (tags, messages, routing, tasks, etc.).

Example

Select an unsubscribe trigger link to automatically update contact preferences and notify your team when someone opts out.

How to Set Up Trigger Link Clicked

Go to Automation → Workflows, then create a new workflow (or edit an existing one).
Add a new trigger and select Trigger Link Clicked.
In the trigger filters, select the Trigger Link you want to track.
Add actions that should run after the click (tags, follow-up messages, field updates, tasks, notifications, etc.).
Save, publish, and test by clicking the trigger link as a test contact.

Trigger link selection

Choose the specific Trigger Link that should activate the workflow. Only clicks on the selected link will cause the workflow to run.

If you don’t see links in the dropdown: Create them first under Marketing → Trigger Links, then return to your workflow and select the link.

Example: Promo Link Engagement Workflow

Trigger: Trigger Link Clicked

Filter: Trigger Link → Spring Sale Promo

Actions:

Send a follow-up email thanking the contact for their interest
Apply a tag to track promotion engagement
(Optional) Create a task for a rep to reach out to high-intent contacts

This workflow helps identify engaged contacts and tailor future marketing efforts automatically.

Automate follow-up based on clicks

Trigger Link Clicked is a simple way to segment contacts, identify intent, and launch the right automation the moment someone engages.

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Frequently Asked Questions

What is a Trigger Link?

A Trigger Link is a trackable hyperlink that can initiate workflows when clicked by a contact.

Why don’t I see trigger links in the filter?

Trigger links must be created first under Marketing → Trigger Links before they appear in workflows.

Can I track more than one link?

Each trigger supports one link. To track multiple links, create separate workflows or separate triggers.

How do I test this trigger?

Click the trigger link as a test contact (or use workflow testing tools) to verify that the trigger and actions run correctly.

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Build engagement-based workflows that actually convert

Use Trigger Links to track interest, segment contacts, and automate your next step—whether that’s a follow-up sequence, a sales task, or a preference update.

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Track intent. Automate the next step.

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