Viewing Failed Post Error Messages in the Social Planner

Overview

Posts can fail for a handful of common reasons—expired social account tokens, missing permissions, content/policy issues, invalid links or media, or temporary platform outages. Instead of guessing, Social Planner displays a platform error message on each failed post so you can quickly identify the cause and fix it.

Below you’ll learn where to view error messages and how to interpret the most common codes for Facebook, Google Business Profile, Instagram, and LinkedIn.

How to View Failed Post Error Messages

Step 1 — Open Social Planner

1. Go to Marketing in the left-hand navigation.
2. Click Social Planner.

Step 2 — Filter for failed posts

1. Use filters/status to show posts marked Failed (or warning/error states).
2. Check both Calendar and List/Feed views if you’re not seeing it immediately.

Step 3 — Open the post details

1. Click the failed post.
2. Read the error message (often includes a platform name + code + short description).
3. Use the reference sections below to apply the correct fix.

Common Reasons Posts Fail

• Expired/invalid tokens: Reconnect the account to refresh authorization.
• Permissions: The connected user isn’t allowed to post to the selected page/group/profile/location.
• Policy/community standards: Content is flagged as spam or violates platform rules (example: Facebook 368).
• Invalid links/media: Bad URL, unsupported media type, size limit, or too many tags/mentions.
• Temporary platform issues: Retry later; hard refresh; reconnect if it persists.
• App/account configuration: Required apps/permissions are missing, or the platform restricts certain API actions.

Facebook Error Codes & Solutions

• OAuthException, 102, 109, 463, 467
  Token expired/invalid.
  Fix: Reconnect the Facebook page/group and confirm the connected profile has posting access.
• 1, 2, “Unexpected Error”
  Temporary platform error.
  Fix: Hard refresh your browser, wait a few minutes, then retry. Reconnect if it continues.
• 3
  Token expired or missing permission.
  Fix: Reconnect using a Facebook profile that can post to that page/group.
• 10
  LeadConnector app missing.
  Fix: Add LeadConnector to the Facebook Page/Group, then retry.
• 200–299
  Posting permission missing.
  Fix: Use an admin/posting-enabled profile and reconnect the account.
• 368
  Content violates community standards / policy flags.
  Fix: Adjust the post content to comply with Facebook policies, then retry.
• 506
  Duplicate content blocked.
  Fix: Change the copy/media or wait (often ~12 hours) before reposting the same content.
• 1609005
  Invalid link.
  Fix: Verify the URL is correct, public, and not blocked; update the link and retry.
• 459
  User checkpoint/security challenge.
  Fix: Log into Facebook directly, complete checks, confirm LeadConnector is added, then reconnect.
• 460
  Password/security issue.
  Fix: Log into Facebook, confirm account security, ensure LeadConnector is added, then reconnect.
• 464
  Unconfirmed user.
  Fix: Complete Facebook verification steps, ensure LeadConnector is added, then reconnect.
• 492
  Permission issue or expired token.
  Fix: Reconnect and confirm posting permissions, then retry.
• “Temporary Block”
  Facebook temporarily blocked posting.
  Fix: Wait for the block to lift and avoid repetitive/spammy posting patterns.

Google Business Profile Error Codes & Solutions

• MISSING_VALUE, INVALID_VALUE
  Required fields are missing/invalid.
  Fix: Complete GBP setup, confirm required fields, then reconnect and retry.
• VALUE_OUTSIDE_ALLOWED_RANGE
  Character limit exceeded.
  Fix: Shorten your post content and retry.
• OPERATION_EXECUTION_ERROR, EXPIRED_VALUE
  Token expired.
  Fix: Reconnect the GBP account to refresh authorization.
• PHOTO_FETCH_FAILED, PHOTO_UPLOAD_FAILED
  Media upload failed.
  Fix: Try a different image and confirm file type/size meet platform requirements.
• OPERATION_UNSUPPORTED_UNDER_ACCOUNT_CONDITION
  Action not supported due to account condition.
  Fix: Confirm the location is eligible for posts and meets GBP guidelines.
• LOCATION_DISABLED_FOR_LOCAL_POST_API
  Local Post API disabled for this location (often chain restrictions).
  Fix: Post using Google’s native tools or confirm eligibility for API posting for that location.

Instagram Error Codes & Solutions

• 400 – 2207006
  Token expired/revoked/invalid.
  Fix: Reconnect the Instagram Business account and confirm it’s linked to a Facebook Page.
• 400 – 2207050
  Account restricted or wrong type.
  Fix: Ensure the account is Business (not Personal) and properly connected to Facebook.
• 400 – 2207028
  Carousel rules not met.
  Fix: Use 2–10 images/videos for a carousel, then retry.
• 400 – 2207040
  Tag limit exceeded.
  Fix: Reduce tags (Instagram commonly supports up to 30).
• 400 – 2207005
  Insufficient permissions.
  Fix: Reconnect via a user with full admin/publishing permissions to the connected assets.

LinkedIn Error Codes & Solutions

• 400 or 403
  Token expired/revoked/invalid (or permissions not granted).
  Fix: Reconnect the LinkedIn account and confirm required permissions.
• 404, 500, 504
  Temporary or undefined LinkedIn issue.
  Fix: Retry after a few minutes. Reconnect if it persists.
• 422 – Duplicate content
  Duplicate post detected.
  Fix: Change the copy/media or wait before posting the same content again.
• 422 – Missing required fields or large post copy
  Required field missing or content too large.
  Fix: Ensure required fields are filled and shorten the copy if needed.
• 400 (permission-related)
  Insufficient permission to post.
  Fix: Reconnect using a user who has posting/admin permissions for the target page/profile.
• 409
  Temporary posting error.
  Fix: Hard refresh, confirm your session is active, retry after a few minutes, then reconnect if needed.