How to Report a Google Review and Check the Progress of Your Dispute

Overview: When Should You Report a Google Review?

Reviews are a major part of your online reputation, but not every review is fair, accurate, or compliant with Google’s policies. When a review violates guidelines, you can flag it for Google to review.

You should consider reporting a review if:

• It violates Google’s guidelines (spam, offensive content, harassment, irrelevant remarks).
• It appears to be fake or does not reflect a real customer experience.
• It includes misleading, false, or inappropriate statements about your business.

Report a Google Review from Conversations

You can start the dispute process directly inside BizStackPro using the conversation tied to the reviewer/contact.

Step 1: Open the Contact

1. Log into BizStackPro.
2. Go to Conversations.
3. Search for and open the contact associated with the review.

Step 2: Start the Dispute

1. Click Dispute this review.
2. Confirm your Google email and the business account linked to the listing.

Step 3: Choose What You Want to Do

• Report a new review: Select a review, open it in Google Maps, and submit a takedown request if it violates policy.
• Check the status of a reported review: View current progress for reviews you’ve already flagged.

Check the Status of a Reported Review

After you report a review, you can track its status inside BizStackPro.

Step 1: Open the Status List

1. Go to your Reviews section.
2. Click Check the status of a reported review.
3. Review the list of flagged reviews and each item’s current status.

Step 2: View Details and Appeal (If Available)

• Select a reported review to view details.
• If a request was rejected, you may see an option to Submit Appeal.
• In the appeal, provide clearer context and why the review violates policy.

Important Limitations and Eligibility Notes

Not every Google Business Profile setup will have access to the full integrated dispute flow.

• Large listing accounts: Google may restrict this workflow for accounts managing many listings (for example, 30+ profiles).
• Review visibility limits: Google may not display every review inside the dispute interface for high-volume accounts.
• Fallback option: If you don’t see the dispute feature, report reviews directly inside Google Business Profile / Google Maps.