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How To Pause Workflows – BizStackPro Help

BizStackPro Help Center · Workflows & Automation

How To Pause Workflows

Temporarily stop automation in BizStackPro during holidays, maintenance windows, or sensitive time periods using Global Workflow Settings.

Temporarily Stopping Automation Instead of Letting Messages Send at the Wrong Time

Automation can create problems when messages continue sending during holidays, maintenance periods, business closures, policy updates, or sensitive situations where communication should temporarily pause.

BizStackPro Global Workflow Settings allow businesses to pause published workflows during scheduled date ranges so automation can stop safely without deleting workflow logic.

Without pause controls, businesses may accidentally send communication at inappropriate times, create customer confusion, trigger automation during maintenance work, or disrupt important business operations.

This guide explains how to pause workflows safely, configure pause windows correctly, manage longer pause periods, and maintain cleaner automation timing inside BizStackPro.

Before pausing automation systems, it helps to understand how Global Workflow Settings, published workflows, date ranges, pause scheduling, and workflow timing controls work together inside BizStackPro.

Why Pause Workflows?

Pausing workflows is a safe way to prevent automation from running during specific time periods—without deleting steps or rebuilding logic later.

  • Prevent emails or SMS from going out during holidays
  • Pause automation during system maintenance or platform updates
  • Avoid triggering workflows during sensitive periods (launches, policy changes, etc.)
  • Keep workflow timing aligned with real-world schedules

Good to know: Workflow pausing is managed in Global Workflow Settings and applies to published workflows (draft workflows are not affected).

Step-by-Step: Pause Workflows

  1. Open Global Workflow Settings: Log in → go to Automation in the left sidebar → select Global Workflow Settings.
  2. Enable Pause Workflow: Turn on the Pause Workflow option to configure a pause period.
  3. Set the date range: Choose a start date and end date for the pause window.
  4. Select workflows: Pause all published workflows or choose specific workflows.
  5. Save and confirm: Click Save and ensure you don’t have overlapping pause periods.

Limits & rules: Pause periods can be up to 15 days. For longer pauses, create multiple non-overlapping date ranges. Overlapping pause ranges for the same workflow aren’t allowed.

Tip: If you pause workflows for the same holiday every year, use the Annually option (when available) so you don’t have to recreate the pause window each time.

What Happens During the Pause?

  • Paused workflows won’t send messages or perform workflow actions during the pause window.
  • Only published workflows can be paused (draft workflows are not affected).
  • When the pause ends, workflows automatically resume and continue processing contacts.

Best practice: If you have mission-critical workflows, set a quick reminder to confirm the pause window is correct (especially the end date) before saving.

Keep automation aligned with real life

Pause windows help you avoid accidental sends during holidays, downtime, or sensitive periods—without rebuilding workflows later.

Frequently Asked Questions

What is the maximum date range for pausing workflows?

The maximum pause range is 15 days. To pause longer, create multiple non-overlapping date ranges.

Can I pause all workflows at once?

Yes. Global Workflow Settings allow you to pause all published workflows or select specific workflows.

Can I pause a draft workflow?

No. Only published workflows can be paused. Draft workflows are unaffected.

What happens during the paused period?

Paused workflows won’t send messages or perform actions until the pause period ends.

What happens when the pause ends?

Workflows automatically resume and continue processing contacts normally.

Pause workflows the safe way

Use Global Workflow Settings to temporarily stop published workflows during defined date windows—then let them automatically resume when the pause ends.

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Fewer accidental sends. Cleaner automation.

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